FAQ
Ottawa windshield repair answers.
Find quick answers to common questions about repair, replacement, insurance, and service coverage.
+Do you serve Ottawa and Gatineau?
Yes. We offer mobile service across Ottawa and Gatineau, plus in-shop service at our Bank Street location.
+How long does a windshield repair take?
Most repairs take about 30 minutes. We will confirm the best option once we see the damage.
+How long does a full windshield replacement take?
Plan for about 2 hours on site. Safe drive-away is typically about 3 hours after replacement.
+Can I drive right away after a replacement?
We recommend waiting about 3 hours so the adhesive cures properly for safety.
+Do you help with insurance claims?
Yes. We help handle insurance paperwork and guide you through the claim.
+Do you recalibrate ADAS cameras?
Yes. We perform ADAS recalibration after replacement to keep safety systems accurate.
+What damage can be repaired instead of replaced?
Small chips and short cracks are often repairable. We will assess and recommend the safest solution.
+Do you offer a warranty?
Yes, we provide a lifetime chip warranty on windshield repairs.
+Do you offer mobile windshield service in Ottawa?
Yes. We can come to your home or office with a scheduled mobile appointment.
+What areas of Ottawa do you cover?
We cover Ottawa and surrounding areas, plus Gatineau. If you are unsure, call us to confirm.
+What should I bring for my appointment?
Just your vehicle and contact details. If you have insurance info, we can use it to speed things up.
+Can you replace only windshields?
Yes. We focus exclusively on windshield repair and replacement for the best quality and speed.